FAQ

Luxara Crafts leather cases are designed for customers who want premium genuine leather, refined everyday style, and practical function in one accessory. Selected designs may include detachable wallet sections, card slots, magnetic closures, stand function, suede or microfiber lining, and MagSafe-compatible function when confirmed by product data.

Each case is created for exact device compatibility and everyday carry, helping protect from daily scratches, light impacts, dust, and everyday wear while maintaining a clean leather profile.

Selected Luxara Crafts iPhone cases include MagSafe-compatible function when confirmed on the product page. Use of MagSafe-compatible accessories may vary depending on the case design, charger type, accessory type, and setup.

Luxara Crafts uses “MagSafe-compatible” wording and does not describe products as “MagSafe certified” unless official certification is confirmed.

Leather is a natural material, and marks or changes in texture may appear over time depending on use, pressure, accessories, and charging habits. To help preserve the leather surface, avoid excessive heat, prolonged pressure, and harsh cleaning products.

With regular use, genuine leather may develop a natural patina, adding depth, tone, and character to the piece.

Keep your genuine leather product away from excessive moisture, direct heat, and harsh cleaning products. Wipe gently with a soft dry cloth.

With regular use, the leather may develop a natural patina, adding depth, tone, and character to the piece.

Orders are carefully prepared before dispatch. Processing time may vary depending on order volume, product availability, personalization, and seasonal demand.

After dispatch, tracking details are provided in the shipping confirmation email when available.

We know you are excited to receive your order. Most non-custom items are shipped within 1–3 business days. Personalized or made-to-order items may require additional time for crafting.

Free shipping may be available for eligible orders depending on destination, order value, or current store promotions. Please check the shipping options shown at checkout for the most accurate information.

Luxara Crafts offers international delivery options for customers in the United States, Europe, and global markets.We ship worldwide via reliable carriers (FedEx/UPS/DHL). Delivery timelines may vary depending on destination, carrier, customs processing, and seasonal demand.

International orders may be subject to customs duties, taxes, VAT, or import fees depending on the destination country. Any applicable charges are determined by local authorities.

Return eligibility depends on the official Luxara Crafts return policy. Items must meet the return conditions stated in the policy.

Please review the return policy before placing an order, and contact customer support with your order number if you have a return question.

Personalized products may have different return or exchange conditions. Custom-made or personalized items may not be eligible for return unless required by policy or applicable law.

Please review personalization details carefully before placing your order, and contact customer support if you have questions about a personalized item.

Return shipping responsibility and any customs-related fees depend on the official Luxara Crafts return policy and the destination country.

International orders may be subject to customs duties, taxes, or import fees determined by local authorities. Please review the store policy or contact customer support before sending an item back.

Selected Luxara Crafts leather products may offer personalization options such as initials, a name, or selected custom details depending on the product type.

Personalized leather accessories make thoughtful gifts for birthdays, anniversaries, holidays, business gifts, travel gifts, and everyday milestones.

Luxara Crafts is a premium leather goods brand offering handcrafted genuine leather accessories for modern everyday carry. The collection includes leather phone cases, wallet cases, wallets, card holders, bags, travel organizers, tech accessories, and personalized leather gifts.

Inspired by Turkish leather craftsmanship and operated through a US-based business structure, Luxara Crafts serves customers across the United States, Europe, and global markets.